FAQ
General Questions
- Who will use Product Explorer?
Product Explorer is originally designed as a custom workbench for a team of shop administrators to manage large amount of products in their Shopify stores. We have now enhanced the product and made it available as an embedded Shopify Admin app. The familiar spreadsheet style interface allows quick input and modification at any time. The drag and drop features allows users to add and modify images and variants quickly.
- Why do we include a built-in image editor?
Most store administrators do not have access to expensive professional imaging tools on their desktop but still need to add final touches to the product images on a daily basis and maintain their product catalog in a professional manner. The built-in image editor eliminates the need to involve the graphics department and reduce unnecessary expense for outside help on simple image editing task.
- Can I drag and drop any image from website?
Most images on websites are draggable but you will need to ensure you have the right to use the downloaded images on your own store. Your supplier usually have guidelines to download product images from their own website or they will send you images by email or USB devices. The owner of the website where you are obtaining the images should have copyright statements at the bottom of their website.
- Can I drag and drop any images from file folders?
You can drag and drop images from any file folders as long as the image files are valid format that is supported by Shopify.
- Why is the Tag filter not choosable from a drop down list?
Current Shopify do not expose the list of tags through the application programming interface and we are working on new way to obtain the tag list in your store through a different mechanism. We will implement this feature once we have a workable solution.
- What if this is not what I am looking for?
Please feel free to try the product out for 7 days and we will be glad to hear from you whether it is something that suits your need. We would like to know why this is not the right product for you and we can check if it will be addressed in our future release.
Upcoming Features
- What is coming in the near future?
We have a well planned and aggressive roadmap to implement more features into Product Explorer to enhance the tool for everyone in the Shopify community. We are going to publish our roadmap in the near future.
- How do I give you feedback and pass on my wishlist?
Please email us or write a review to tell us what you think about our product and how we can improve the product to make it perfect for you.